Snoops.co

Privacy Policy

Last updated: January 2025

1. Introduction

This Privacy Policy explains how Snoops.co ("we", "our", or "us") collects, uses, and protects your personal information. We are committed to ensuring your privacy and protecting any data you share with us.

2. Information We Collect

2.1 Account Information

  • Email address
  • Name (if provided)
  • Authentication provider information

2.2 Service Usage Data

  • Created alerts and their settings
  • Saved audiences and subreddits
  • Search history within the platform
  • API keys for OpenAI or Anthropic (if provided)

2.3 Reddit Data

  • Public Reddit posts and comments you interact with
  • Subreddit information you track
  • Saved conversations and opportunities

3. How We Use Your Information

We use your information to:

  • Provide and improve our services
  • Process your alerts and notifications
  • Analyze Reddit content for business opportunities
  • Maintain and optimize your saved preferences
  • Send service-related communications
  • Process payments and manage subscriptions

4. Data Storage and Security

We implement appropriate security measures to protect your information:

  • Data is encrypted in transit and at rest
  • API keys are securely stored and encrypted
  • Regular security audits and updates
  • Limited employee access to user data

5. Third-Party Services

We use the following third-party services:

  • Kinde for authentication
  • OpenAI and Anthropic for AI processing
  • Reddit's API for content access
  • Payment processors for subscriptions

6. Data Retention

We retain your data as follows:

  • Account information: Until account deletion
  • Alerts and audiences: Until manually deleted
  • Usage data: Up to 12 months
  • Payment information: As required by law

7. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request data deletion
  • Export your data
  • Opt-out of communications

8. Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect information from children under 13.

9. Changes to Privacy Policy

We may update this policy periodically. We will notify users of significant changes via email or service notification.

10. Contact Us

For privacy-related questions or concerns, please contact us at:

Email: privacy@snoops.co